Terms & Conditions

Personal Property Policy:

We request before the scheduled service appointment, that all personal/valuable property be removed from your vehicle. Atomic Auto Care is not liable for the loss or damage of articles/belongings left in vehicle due to, case of fire, theft, accident, service provided or any other cause beyond Atomic Auto Care.

Vehicle Condition Report Policy:

Upon arrival and after finishing the service we would just need a few minutes of your time so that we could go over on what is covered in the service and go over any areas of concern that may have been found.

Service Price Change policy:

The majority of the vehicles we service pay the advertise price but all vehicles are subject to inspection prior to starting the service; we do this to identify areas that may need extra work that is not covered by the advertised price. We have an optional fee for dog hair removal, heavily soiled carpet, heavy soiled exterior, muddy exterior, heavy desert sand on the interior and/or exterior, very dirty interior and dark colored vehicles that are getting paint correction that varies by size and condition of vehicle. We highly recommend the dog hair removal for interior details and we would let you know if this is recommended to provide you with a better service but the choice is up to you.

Inclement Weather Cancellation Policy:

We can never exactly predict what the weather will be like; please remember every scheduled service appointment is weather permitting. If the weather is inclement during your scheduled appointment we will automatically reschedule your service for the next available appointment slot at no extra cost.

Booking / Reservation Policy:

We are appointment only; If you wish to make a reservation / booking for a service or to make a payment other than an online payment, please give us a call at 778-883-7091, or email us at atomicautocare101@gmail.com.

We would gladly accept same day appointments if the appointment is done at least 1 hour before available appointment slot. If no confirmation email or phone call is received please give us a call to make sure we have approved your same day appointment booking.

24-Hour Appointment Cancellation / Rescheduling Policy:

Atomic Auto Care has a 24 hour cancellation policy / rescheduling policy. If for any reason you are unable to hold your appointment, Atomic Auto Care require a 24-hour cancellation / rescheduling notice. A 24-hour notice is required because we not only lose your business but the business of potential customers who could have booked an appointment during your appointment slot. If there isn't notice of cancellation or if there is a cancellation

Your acceptance of these terms:

By booking, purchasing, or requesting our service in person or by phone you signify your acceptance of these policies. If you do not agree to these policies, please do not book, purchase or make an appointment in person or by phone. Your continued use of our site following the posting of changes to these policies will be deemed your acceptance of those changes.

From here on client will be referred as “I”

The above-mentioned parties hereby agree to the following terms:

Damages to Vehicle:

I hereby agree that Atomic Auto Care shall not be held liable for any mechanical condition or pre-existing conditions such as dents, scratches & any other pre-existing damages to the vehicle’s interior &/or exterior nor for the loss or damage of articles/belongings left in vehicle due to, a case of fire, theft, accident, service provided or any other cause beyond Atomic Auto Cares' control. It is your responsibility to point out items that are fragile or no longer functional in many cases the damage is not noticeable due to the state of the vehicle prior to detailing. I agree that I am responsible to go over my vehicle with a Atomic Auto Cares' staff, or representative before they leave the premises. I release Atomic Auto Care from any liability pertaining to my vehicle or belongings after they have turned in the keys and/or left the premises or if I cannot be present after completion. I agree that Atomic Auto Care will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, or any belongings contained inside of the vehicle or to the location of service. I understand that my vehicle will be cleaned at my own risk and it must be able to withstand normal cleaning processes and that any damage claims as a result of cleaning will be limited to the cost of the service.

Engine Cleaning:

I hereby agree that Atomic Auto Care shall not be held liable for any problem that may arise if I request Atomic Auto Care to clean or wipe down the engine &/or engine compartment. Atomic Auto Care is trained with years and hundreds of vehicles of experience, using only the safest chemicals and wash techniques.

Customer not Present When Service is Completed:

I release Atomic Auto Care from any liability pertaining to my vehicle if I cannot be present by atleast 1 hour after the service is completed.

Leaving Keys when not Present:

I hereby agree and authorize Atomic Auto Care to leave the keys with a specified person, area of my vehicle, or location if I cannot be present upon the duration of services. Atomic Auto Care shall not be held responsible for the vehicle if it is not communicated and approved by Atomic Auto Care

Wait Time before/after Completion:

I hereby agree that Atomic Auto Care cannot wait more than 30 minutes after the scheduled appointment time, the vehicle may be parked outdoors if time of pick-up is delayed. I also release Atomic Auto Care from any liability pertaining to my vehicle or belongings after they have turned in the keys.

Vehicle Operation:

I hereby authorize Atomic Auto Care to operate submitted vehicle for the purposes of service, accommodation for space, inspection or any other reasons deemed necessary at my risk. Once keys are handed to Atomic Auto Care insured valet, I release Atomic Auto Care staff for any damages that may be out of Atomic Auto Care control whilst travelling to and from Atomic Auto Cares Location

Cleaning / Detailing Interior:

I hereby authorize Atomic Auto Care if my vehicle’s interior is being detailed or cleaned to use a chemical cleaning solution to clean the steering wheel, dash, console and door panels, to shampoo my seats and/or carpet in the submitted vehicle for the purposes of cleaning/detailing the interior at my risk. I also release Atomic Auto Care from any liability pertaining to my vehicle for anything that may arise as result of this or any service as result of this or any interior service.

Washing / Detailing Exterior:

I hereby authorize Atomic Auto Care' if my vehicle’s exterior is being detailed or wash to use a chemical cleaning solution to wash the exterior, tires and wheels, to apply compound, polish, ceramic coating or paint protection film applied in the submitted vehicle for the purposes of cleaning/detailing the exterior at my risk. I also release Atomic Auto Care from any liability pertaining to my vehicle for anything that may arise as result of this or any exterior service.

Vehicle’s Windshield & Windows:

I hereby authorize Atomic Auto Care to wash my vehicle’s exterior. I understand that during summer or winter seasons the changes in temperature might cause cracked/chipped windshield or windows to crack due to temperature changes when water is sprayed or applied. I release Atomic Auto Care from any liability pertaining to my vehicle’s windows and windshield for anything that may arise as result of this or any exterior service.

Vehicle Battery:

I hereby agree that Atomic Auto Care will have my doors opened to clean vehicle’s interior & could cause my battery to drain; I release them from any liability the battery drain may cause.